Poppy’s were great.
There was an issue with the flowers that I first ordered.
They contacted me and agreed that one of the flowers wasn’t up to standard.
They then offered to supply me with a new bouquet of flowers.
It would’ve been better to be contacted prior to delivery so that I could meet up at the door or receive the packages myself instead of having it handed over to someone who didn’t even order the flowers as I had my phone on me ready to pop out to recieve.
Hi Bomin, thanks so much for your feedback. We generally don't contact people prior to delivery as most of our orders are gifts and are preferred to be left as surprises. We are super happy to do this on request though, so in future please feel free to pop some notes in your order, and we'll add a request for our driver to give you a call on delivery. I hope the flowers were enjoyed nontheless! Have a lovely weekend!
Ordered fowers for my Mum all the way from Germany
I ordered fowers for my Mum all the way from Germany and they were delivered swifty without a problem. It made her week! Im ordering more today for my Aunt
Thank you for choosing us to send flowers to your Mum Eti! We hope your Aunt enjoys hers too!
I haven't sent flowers for years. With Poppy & Rose, it couldn't be easier! I didn't get to see the flowers myself, but judging by the phonecall, they were definitely beautiful.
Hi Kay, we are so glad you had such a great experience with us and I hope the flowers were enjoyed. Thank you for taking the time to send such lovely feedback. Have a wonderful weekend!